Skyjunxion SAL (the “Company”, “we”, “us”, “our”) has created this Privacy and Security Policy (the “Policy”) in order to demonstrate and communicate to you (the “Customer”, “you”, your”) our commitment to doing business with the highest ethical standards and appropriate internal controls.
This Policy together with our Terms and Conditions and any other documents referred to therein sets out the basis on which we collect, use, disclose, transfer, process and store data that you provide to us (“Information”).
Please read the following carefully to understand our views and practices regarding your Information and how we will treat it.
For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is Skyjunxion SAL of Tamari bldg. 1st fl., Allenby st., Marfa'a 25, Central Business District, Beirut, Lebanon.
By using www.skyjunxion.com (the “Website”), you agree to the terms of this Policy and consent to the collection, use and/or disclosure of your Information for the purposes outlined in this Policy. If you do not agree to the terms of this Policy, you should not use the Website and/or not provide us with any Information.
When you access the Website, you will be asked for your name, address, telephone number, email address, payment information, the names of guests travelling with you and your preferences for your stay, etc.
When you visit our Website, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. We might also calculate and process data related to the type of apps installed on a mobile device, such as the name of the app, an app description and the category it belongs to. None of this information by itself will be able to tell us who you are, but it can still considered to be personal data.
We may also receive information about you when you use certain social media services.
We will only share your Information with our authorized service providers who perform certain services or functions on our behalf. We do not sell or rent your Information to anyone.
We provide you with choice and control over the collection and use of your Information, as well as a means of updating, correcting, or removing any Information stored in your profile in our systems.
We collect your Information when you:
- Sign in to our Website;
- Complete your profile;
- Contact any related party or travel service provider through our Website;
- Participate in a survey;
- Contact us by any means.
However, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information about someone who poses a threat to our interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for us to provide Information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Our third-party advertising companies may also place a cookie file on your hard drive. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal data.
We also collect certain technical information from your computer each time you request a page during a visit to our Website. This information is collected from your computer's browser to enhance your experience on our Website and may include your IP address, operating system, web browser software, screen resolution and referrer site.
The cookies we use have varying lifespans. The maximum lifespan we set on some of them is five years from your last visit to our Website. You can erase all cookies from your browser any time you want to.
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the "Help" function in your browser to locate the settings you need.
As well as using cookies, our Website sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our Website or on third-party websites to learn whether a user who is being shown an online advertisement also makes a reservation; to track conversion with partner websites and to analyse the traffic patterns of users to optimise the travel-related services we bring to you.
To provide and process the services you request, we may share your Information with our authorized travel service providers that perform certain services or functions on our behalf or through our Website. We only share information about travel services either reserved or purchased via our Website. Our travel service providers need information about your profile, as well as your credit card information, to process and confirm your travel reservation. These travel service providers will disclose information about your profile to hotel, airline, cruise, car rental, and other travel suppliers whose products you have purchased. This Information must be shared with these travel service providers; we have not placed any limitations on these travel service providers from using or disclosing your Information. Therefore, we encourage you to review the information privacy practices of any travel service supplier whose products you purchase on the Website. In addition, these travel service providers may also contact you as necessary to obtain additional information about your confirmed reservation.
In the event that you make a new, or update an existing travel reservation, a third party service provider, as necessary, in order to respond to your request for customer service, may access your Information.
Our Website has links to other websites operated by third parties who are not bound by the terms of this Policy. When you click through to these websites, our information privacy practices no longer apply. Therefore, we recommend that you examine the privacy statements for all third party websites to understand their procedures for collecting, using, processing, storing and disclosing your Information.
To protect your Information from unauthorized access, we observe reasonable procedures to prevent unauthorised access and the misuse of your personal data.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of providing our products and services to you.
We will not share or release information collected about you through this Website to third parties, other than as stated above, unless we receive your prior written consent or we are required by law to release information. We may, however, produce internal reports that analyse user activity in an anonymous aggregated form.
Our Website is protected with a variety of security measures. We employ a variety of mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately (storing all data in a locked and guarded facility, using passwords, etc.).
We store your credit card details when they are needed as part of the reservation process. After that, your credit card data will be either permanently deleted from our systems or will remain hashed in our system for fraud detection purposes. This is unless you have chosen to store your credit card details in your personal account.
The Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or any of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Policy.
We do not knowingly collect any information from anyone under eighteen years of age. If you are under eighteen, please do not submit any information to our site.
The use of any of our services is only allowed with the valid consent of a parent or a guardian. When we receive information from a child under the age of 18, we reserve the right to delete it.
We do not knowingly collect any information from anyone under eighteen years of age. If you are under eighteen, please do not submit any Information to our Website. If we discover that we have received Information from anyone under the age of 18, we reserve the right to delete such Information.
This Policy was produced and posted on the Website in August 2015. We reserve the right to modify or amend this Policy at any time and for any reason by posting a new policy at this location and where appropriate, we will notify you of the changes by email.
If you have any questions about this Policy, the practices of this Website or your dealings with the Company, you can contact us as follows:
By email: firstname.lastname@example.org.
By post: Skyjunxion SAL, PO Box 11336, Beirut, Lebanon.